You can rely on us, guaranteed.

We offer our B2B, B2C and B2G customers 2 years warranty on our entire hardware inventory of both new and used goods.

In the unlikely event that your orders are defective you can contact us any time in order to initiate the fastest possible settlement or advance replacement.

In the case of optical product damage we ask you to attach representative photos documenting the damage so we can swiftly process your complaint.

Complaint and warranty conditions

We are there for you.

Use our convenient call-back service for us to contact you at your convenience and advise you personally. Our staff will assist you Mondays to Fridays from 9am to 4pm.

If you would like to be advised on the product range of a particular manufacturer, please preselect this in the call-back form.

Delivery times - a matter of course for us.

In addition to perfect product quality we also provide fast and convenient delivery of your orders.

We guarantee same-day delivery on the purchase of stocked goods.

If you order non-stock items, the general delivery terms of our delivery partners apply.

In the latter case you can track the delivery status of your order by selecting the delivery company mentioned on your order and entering the relevant tracking number.

If there are any problems with the delivery of your order, please contact either us, or the delivery company.

The best quality for efficient use.

Before your orders leave our premises they are checked by our certified technicians in our own test laboratory to ensure perfect technical condition.A qualitative preparation for their future use in your business is a matter of course for us.

With this service we actively contribute to sustainability as product restoration eliminates noxious and costly disposal and protects scarce resources such as noble metals and rare earths. This is also to your own personal benefit since the use of quality second-hand products reduces operating costs without compromising quality.

Used goods due to a system changeover?

We happily buy your excess inventory of used network hardware for which you have no further use. Please contact us quickly and without obligation.

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For optical damage, we ask you to document this.

Wenn Sie den Vertrag widerrufen wollen, dann füllen sie bitte dieses Formular aus.

Hiermit widerrufe(n) ich/wir den von mir/uns abgeschlossenen Vertrag über den Kauf der folgenden Ware:

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