You can rely on us, guaranteed.

We offer our B2B, B2C and B2G customers 2 years warranty on our entire hardware inventory of both new and used goods.

In the unlikely event that your orders are defective you can contact us any time in order to initiate the fastest possible settlement or advance replacement.

In the case of optical product damage we ask you to attach representative photos documenting the damage so we can swiftly process your complaint.

Complaint and warranty conditions

We are there for you.

Use our convenient call-back service for us to contact you at your convenience and advise you personally. Our staff will assist you Mondays to Fridays from 9am to 7pm.

If you would like to be advised on the product range of a particular manufacturer, please preselect this in the call-back form or contact one of oure Account Manager.

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For optical damage, we ask you to document this.

Wenn Sie den Vertrag widerrufen wollen, dann füllen sie bitte dieses Formular aus.

Hiermit widerrufe(n) ich/wir den von mir/uns abgeschlossenen Vertrag über den Kauf der folgenden Ware:

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