This cancellation right is only valid if you are a consumer according to § 13 BGB.
You have the right to withdraw from the contract within a period of fourteen days without giving any reasons. The withdrawal period amounts to fourteen days starting from the date on which you or any from you nominated third party, not being the carrier, takes possession of the orderes item(s).
In order to exercise your cancellation right you have to inform us
+49 (0) 39203 9696 0
+49 (0) 39203 9696 111
by means of a definite declaration (e.g. a letter sent via mail, a telefax message or an e-mail) concerning your intention to withdraw from the contract. You may use the sample of a withdrawal form; however, this is not required. If you want to make use of this option we will immediately send you a confirmation of the receipt of this cancellation note.
The timely dispatch of the cancellation note shall suffice to meet the cancellation deadline.
Consequences of cancellation
In case you cancel this contract, we will promptly and at the latest within fourteen days after the receipt of the cancellation note repay all payments received from you, including delivery costs (except the cost which arise from the fact that you chose another type of delivery than the standard delivery which was suggested by us). For the repayment we will use the same payment option that you have chosen for the original transaction, unless we have agreed upon that differently; we will not charge you for any repayments.
The goods will be picked up by us and you bear the direct costs of the return of the goods. The costs for the return of goods which due to their composition and nature cannot be delivered by the postal service will amount to 250.00 EUR. You only have to bear a loss of value of the goods if this loss of value is due to an unnecessary handling of the goods by you which will be proven by an inspection of the condition, the features and the functioning of the goods.
Cancellation right will not be applied for the following contracts:
Contracts for the delivery of goods if these goods may, due to their composition or nature, be inseparably from other goods after the delivery.
Contracts for the delivery of audio or video recordings or computer software wrapped in sealed packaging if this sealing is removed after the delivery.
End of the Cancellation Policy